Shipping Policy
Last updated: January 7, 2026
Domestic Shipping
We offer reliable shipping services across Australia:
- Standard Delivery (3-7 business days)
- Express Delivery (1-3 business days)
- Free standard shipping on orders over $500
Shipping Costs
Standard Shipping
- Metropolitan areas: $15
- Regional areas: $20
- Remote areas: $30
Express Shipping
- Metropolitan areas: $25
- Regional areas: $35
- Remote areas: $45
Processing Time
- In-stock items: 1-2 business days
- Custom orders: 14-21 business days
- Orders placed after 2 PM AEST will be processed the next business day
International Shipping
We ship to selected international destinations:
- New Zealand: 5-7 business days
- Asia Pacific: 7-10 business days
- Europe and North America: 10-14 business days
Tracking Your Order
All shipments include tracking:
- Tracking number provided via email after dispatch
- Real-time tracking updates
- Delivery notifications
Shipping Partners
We work with trusted shipping partners:
- Australia Post
- StarTrack Express
- DHL (International)
Special Handling
Some items require special handling:
- Custom-tailored suits
- Delicate formal wear
- Multiple-piece orders
Delivery Information
Important Notes
- Signature required for all deliveries
- No deliveries on public holidays
- Authority to leave must be specified at checkout
- Alternative delivery instructions can be provided during checkout
Shipping Restrictions
Please note:
- Some remote locations may have extended delivery times
- PO Box delivery available for standard shipping only
- Additional charges may apply for remote areas
Lost or Damaged Items
In the event of lost or damaged items:
- Contact us within 48 hours of delivery
- Provide order number and photos of damage
- Replacement or refund will be arranged
Contact Us
For shipping inquiries, please contact us:
Suitlinea32 Hatherleigh Rd
Parafield Gardens SA 5107
Australia
Phone: +61882583392
Email: ask@suitlinea.com